Shipping policy
Shipping Policy
At NXTR, we aim to deliver your order as quickly and smoothly as possible. Below you'll find everything you need to know about our shipping process.
Shipping Locations
We currently ship to most countries in the European Union. If you're outside the EU and interested in ordering, please contact us at info@nxtr.store.
Processing Times
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All orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
Delivery Times (Estimates)
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Netherlands: 1–2 business days
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EU Countries: 3–7 business days
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Delivery times may vary depending on your location and courier delays.
Shipping Costs
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Shipping rates are calculated at checkout based on your location and order weight.
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Free shipping may be available for orders above a certain value — this will be clearly displayed during checkout.
Tracking Your Order
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package at all times.
Customs & Import Duties
For EU customers, no additional duties or taxes are expected.
For orders outside the EU (if available), customers are responsible for any applicable customs fees or import taxes.
Incorrect or Delayed Delivery
If your order hasn't arrived within the expected timeframe, or if there's an issue with the delivery, please contact us at info@nxtr.store — we’re here to help.
Address Accuracy
Please double-check your shipping address before placing your order.
NXTR is not responsible for lost packages due to incorrect or incomplete address details provided by the customer.